QUESTIONS
The questions we are asked most about our operators, our OEM & ODM work and how to order — answered directly by our team.
Questions we are asked
- What do you manufacture?
- Door operators for residential garage doors, sectional overhead doors and high-speed doors, together with the accessories that go with them.
- Do you supply OEM and ODM projects?
- Yes. We work with door system manufacturers, installers and distributors worldwide on OEM and ODM programmes, from the first prototype to series supply.
- Which standards do your products work to?
- Requirements from CE-MD, CE-EMC, CE-RED, GS, UL, EN 60335-2-95, EN 60335-2-103, EN 12453, ISO 13849 and UL 325 are taken into account in development, depending on the market.
- What do you need in order to quote?
- The door type, door size, the number of cycles per day and the market you sell into. With those four we can confirm which operator in the series fits the application.
- Can I order spare parts and accessories on their own?
- Yes. Controllers, handsets, safety edges and mounting parts are supplied separately so that an operator already in service can be kept running.
Still have a question?
If your question is not answered here, tell us the model and the door you are working with — we answer directly.